Meet The Team

At Dale Care, people are at the heart of everything we do – from the care we deliver to the way we work together.

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Who We Are

Our team is made up of passionate, experienced professionals across the North East, who are dedicated to delivering high-quality, person-centred care. Whether in front line roles or behind the scenes, each member of our team shares one common goal: to make a real difference in people’s lives every day.

We believe in collaboration, continuous improvement, and kindness. Our team members are encouraged to grow and thrive in a culture of respect, transparency, and shared purpose.

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Over 35 Years Providing Quality Care

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Employing 1,000+ Skilled Care Workers

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Supporting 2,000+ Service Users

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96% Client Satisfaction

Passionate About Making a Difference

Dale Care brings together a diverse team of care professionals, regional managers, compliance experts, recruitment and training specialists, and operational leads — all committed to ensuring the highest standards of home care. With branches across the North East, we deliver care and support tailored to each individual’s needs, helping them remain independent in the place they feel most comfortable: their own home.

Career in Care picturing 5 Dale Care workers stood in a row outside in a Dale Care uniform

Backed By Clece Group

Clece Care Services is proud to be part of the Clece Group, one of Europe’s largest and most respected services providers. Founded in Spain in 1992, Clece employs over 80,000 people and is recognised for its commitment to innovation, social inclusion, and excellence in care delivery.

Office staff of Dale Care working at their desks

Meet Our Regional Team

Mike Thompson, Regional Director

Mike Thompson

Regional Director
Regional
Richard Parsons, Head of Finance

Richard Parsons

Finance Director
Regional
Leigh Jepson, Operations Director

Leigh Jepson

Operations Director
Regional
Jenny Christie, Head of Training & Development

Jenny Christie

Head of Learning & Development
Regional
Sophie Bullough, Head of Recruitment and HR

Sophie Bullough

Head of HR & Recruitment
Regional
Teresa Dunn,

Teresa Dunn

Head of Billing
Regional
Danielle Rippon, Head of Marketing

Danielle Rippon

Head of Marketing
Regional
Nicole Whent, Head of Health & Safety

Nicole Whent

Head of Safety
Regional
Carol Jackson, Mental Health Lead

Carol Jackson

Head of Social Value
Regional
Rachel Simms, Head of Payroll

Rachel Sims

Head of Payroll
Regional
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Laura Nicholson

Head of Quality & Compliance
Regional

Meet Our Dale Care Team

Adam Batey, Operations Manager

Adam Batey

Operations Manager
Hartlepool Extra Care & Beechfield Court
Katie Clark, Operations Manager

Katie Clark

Operations Manager
Middlesbrough, Hartlepool, Stockton & Redcar
Paul Hood, Operations Manager

Paul Hood

Operations Manager
Durham, Gateshead & Newcastle
Julie Turner, Registered manager

Julie Turner

Registered Manager
Newcastle & Lawson House
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Kirtsy Armstrong

Registered Manager
Durham & Gateshead
Elizabeth Lancaster, Registered Manager

Elizabeth Lancaster

Registered Manager
Middlesbrough, Hartlepool, Stockton & Redcar
Registered Manager, Kerry Baldwin

Kerry Baldwin

Registered Manager
Hartlepool Extra Care & Beechfield Court
Cheryl, Registered Manager

Cheryl Ingham

Scheme Manager
Hartlepool Extra Care
Nicola Rowcroft, Registered Manager

Nicola Rowcroft

Registered Manager
Redcar & Cleveland Extra Care Facilities