About

Dale Care has been delivering care and support services to individuals since 1986 ranging from low-level domestic assistance through to 24/7 services for people with complex needs. We are the largest home care provider in the North East, our Head Office being in Crook, Co. Durham, and we are recognised by both the local authorities and the CQC as providing a high-quality service.

High-Quality Care and Support

We offer a wide variety of services for various needs.  We provide personal care services, bathing, medication, palliative care and complex care all in varying degrees. However, we not only offer care services but also companionship, outings, shopping & cleaning anything to enhance your life. If it’s not listed please just ask as we are happy to accommodate most requests where possible.

Our People

Building strong relationships with our clients is paramount to us as we feel this gives us the knowledge to provide the best and most appropriate support possible. Our staff are all fully trained, DBS checked (security checked) and they all receive updated training on a regular basis. Above all, they always ensure that our clients are treated with dignity, respect and are able to remain in their own homes safely.

Our Mission

To provide our service users with an efficient outstanding, personalised home care and support that helps maintain their quality of life, independence and dignity. We care about your independence.

Our Objectives

To provide services to people living independently and with dignity in their chosen place of residence.

 

To be recognised as a high-value provider of home care services and solutions across the UK, allowing us to directly influence and improve the quality and level of care our service users receive.

OUR CORE PRINCIPLES

Respect

Promoting respect for, and the dignity of, people to whom we provide any type of social care.

Transparency

Transparency and legal compliance in the management of our activities and services.

Confidentiality

Ensuring the confidentiality of our clients’ and users’ personal data.

Empower

Teamwork, professionalism and motivation, which means that we improve every day.

Empower

Teamwork, professionalism and motivation, which means that we improve every day.

Safety

Ensuring the Health and Safety of our Workers.

Environment

Encouraging respect for, and the preservation of, the environment.

Efficiency

Contribute to provide an efficient service while monitoring a high level of quality and managed budget.

Care to make a difference? We offer long term jobs with full training

Home Care Worker

County Durham

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Home Care Worker

Teeside

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Home Care Worker

Hartlepool

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