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About Dale Care Ltd

Dale Care Ltd are the leading provider of home care services in the North East region, known for our exceptional quality of service. We have gained recognition from both local authorities and the Care Quality Commission, highlighting our commitment to delivering high standards of care.

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Our Contact Details

01388 768271


Lumley House, Whitfield Court,
St. Johns Road, Meadowfield,
Co. Durham

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Our Contact Details

01388 768271


Lumley House, Whitfield Court,
St. Johns Road, Meadowfield,
Co. Durham

High-Quality Care and Support

For over 34 years, Dale Care has been dedicated to providing a comprehensive range of care and support services. With offices situated in County Durham, Gateshead, Hartlepool, Newcastle, North Tyneside, Teesside, and South Tyneside, we have established a strong presence across the region.

Our team at Dale Care consists of over 1,000 highly skilled healthcare professionals who diligently cater to the needs of more than 2,000 service users. From basic domestic assistance to round-the-clock care, our services encompass a wide spectrum, ensuring that individuals can maintain their independence and comfortably reside in their own homes. We take pride in delivering superior care services that prioritise the well-being and quality of life of our clients.

Our People

Establishing strong connections and relationships with our clients is of utmost importance to us, as it equips us with valuable insights to deliver optimal and well-suited support. Our team consists of thoroughly trained professionals who undergo regular DBS checks (security checks) and receive ongoing training to stay up-to-date with the latest practices.

Above all else, our staff members prioritise treating our clients with dignity, respect, and ensuring their safety while enabling them to maintain the comfort of their own homes.

Our Mission

To provide our service users with an efficient outstanding, personalised home care and support that helps maintain their quality of life, independence and dignity. We care about your independence.

Our Objectives

To provide services to people living independently and with dignity in their chosen place of residence.

To be recognised as a high-value provider of home care services and solutions across the UK, allowing us to directly influence and improve the quality and level of care our service users receive.

Our Core Principles


Promoting respect for, and the dignity of, people to whom we provide any type of social care.


Transparency and legal compliance in the management of our activities and services.


Ensuring the confidentiality of our clients’ and users’ personal data.


Teamwork, professionalism and motivation, which mean that we improve every day.


Ensuring the Health and Safety of our Workers.


Encouraging respect for, and the preservation of, the environment.


Contribute to provide an efficient service while monitoring a high level of quality and managed budget.

Care to make a difference?

We offer long term jobs with
full training