Are you passionate about empowering professions within the care sector with the skills and knowledge they need to deliver exceptional care?

Do you thrive on creating engaging learning experiences that inspire and motivate? If so, we’ve got the perfect role for you!

We’re looking for a Learning & Development Facilitator to shake things up and bring innovation, enthusiasm, and compliance to all staff across our care and administrative teams.

What You’ll Be Doing

• On boarding & induction training : planning and hosting induction sessions across the business, ensuring business demands are met and that all new starters have the best introduction into the business and their roles.
• Development & Improvement: Gathering feedback from training sessions to ensure they remain engaging, fit for purpose and enjoyable for all candidates.
• Refresher Training: Delivering regular refresher training on compliance topics, working alongside Registered Managers, and being flexible with duration and location to meet branch needs.
• Identifying learning gaps: Regularly meet with Registered and Operational managers across all branches to identify learning gaps within their teams.
• Collaboration: Working with Senior Managers to identify gaps in learning gaps, develop and deliver specialist training based on local authority of branch needs such as single-handed care or specific care needs such as drug and alcohol abuse.
• Competency Assessments: Completing workplace competency assessments in the community or supported living facilities and implementing additional training or mentoring, as required.
• Record Keeping: keeping all training records accurate and up to date.
• Mentorship: Mentoring and supporting all new starters of all levels throughout their induction period. This will include branch and field-based visits, observations and competency assessments.
• Other: Additional tasks, as required, including quality meetings, access (system) issues, CPD plans, reporting and collaboration with other subject-matter experts.

What You’ll Need

• A passion for learning and development with experience in facilitating engaging training.
• Level 3 in PTTLS or equivalent teaching qualification (not just a moving and handling trainer’s certificate).
• Experience in a health and social care environment, whether with children or adults, and a minimum of a Level 3 Health and Social Care Apprenticeship, with a willingness to work towards Level 5.
• Excellent communication and teamwork skills, attending monthly meetings with relevant Ops and RM’s to provide regular updates on training, new courses, policy updates, and any issues affecting service delivery.
• Excellent IT skills and knowledge of online learning platforms.
• A proactive, can-do attitude, constantly seeking new opportunities and improvements.
• Creativity in approach, always thinking of new ways to deliver learning and ensure training effectiveness.
• Willingness to travel regularly throughout all locations within the Dale Care & Perfect Care including the Durham area, Tesside, Newcastle/North Tyneside, Gateshead, South Tyneside.

Why You’ll Love It Here

• A supportive, forward-thinking team that values fresh ideas.
• Opportunities for professional development—you’ll keep learning too!
• A role where you can genuinely help transform care training and inspire the next generation of professionals.
• Plus, the satisfaction of knowing your work directly impacts our Service User's care experience—what could be more rewarding?

Ready to bring learning to life within the healt and social care environment? Apply today and make a difference!