Dale Care’s Summer Newsletter 2025

Welcome to our Summer Newsletter for 2025 to see what we’ve been up to this summer across our offices and extra care schemes!

Events at our Extra Care Schemes!

We hosted several events over the Summer at our different extra care facilities, including BBQ and karaoke at Lawson House, a Family Fun Day at Barnaby House, and an Ice Cream Van visiting our Redcar extra care schemes!

Woman outside in a Dale Care uniform wearing blue latex cloves and flipping burgers on a BBQ. — Lawson House BBQ

A carer in uniform being hit with a wet sponge at a family fun day event. — Family Fun Day at Barnaby House.

A Dale Care carer with a service user, both are smiling. The carer is holding an ice cream in one hand and has her other hand on the service user's shoulder. — Ice Cream Van visits to our Redcar Extra Cares.

An older woman with grey hair and a cream button up top standing outside. She is smiling at the camera and holding a mocktail with a drink umbrella in it. — Pauleen, one of our residents at Lawson House’s Summer Faire.

‘Wear It Orange’ Day

In support of The Care Workers’ Charity, many of our offices joined in for the second year of ‘Wear It Orange’ Day. The Care Workers’ Charity supports carers, offering mental health support and crisis grants for those who are in need. Thank you to everyone that got involved!

Group of four dressed in orange holding a sign that says 'Wear It Orange' and 'We are supporting the Care Workers' Charity'.

Two men, one wearing an orange jacket and the other an orange bowtie holding a sign that says 'Wear It Orange'.

Macmillan Coffee Morning

To raise money in support of those battling cancer, we hosted a Macmillan Coffee Morning across multiple of our offices. Many of us brought in cakes which were available by donating to such a great cause. Thank you to everyone who got involved!

A variety of cakes and other baked goods with a green background and 'Macmillan Cancer Support' bunting on the table. — Macmillan Coffee Morning at our Durham Office.

Two elderly service users playing bingo at Dale Care's extra care scheme. With a green tablecloth and balloons seen in the b background for Macmillan Cancer Support. — Macmillan Coffee Morning with bingo at one of our Extra Care Schemes.

Team Meetings and Training Sessions

Here are some photos from the Team Meetings we’ve had since the last Newsletter. Team meetings are very beneficial to both carers and office staff and give the carers the opportunity to talk about any issues they are having, training needs or upcoming company news.

Team Meeting with our care team and Operations Manager, Paul.

Team meeting with several of our carers and our Regional Director, Mike.

We continue to offer Induction and Refresher Training to all our carers and we hope that you all find this helpful and informative. Training sessions take place in Durham, Teesside and Gateshead.

Group of our new starters with their new Dale Care uniforms in branded blue carrier bags. All stood in a group and smiling towards the camera.

Compliments

Here are some of the excellent compliments that we have received over the last couple months.

During visits from one of our Care Coordinators, we received an overwhelming amount of positive feedback from our service users families about our care staff in Boldon!

A service user wanted to let us know she thinks Claire Bryant is a lovely carer, is excellent at her job and has requested Claire as much as possible.

“I am sure his quality of life would have been much less without her caring nature and expertise. You have a real star working for you in Joyce Clark.”

These are just a few of the ones we have received, we’re always so happy to hear the great things our service users and their families have to say!

Reviews

Here are some of our recent reviews on Indeed and Google from our employees. Thank you to all of those that have left us a review as we appreciate them all!

“I started my journey with Dale Care in February 2008, and I can honestly say it’s been one of the most rewarding and fulfilling parts of my life. Being a carer isn’t just a job—it’s a calling, and Dale Care has given me the opportunity to live that every single day. Over the years, I’ve built incredible bonds with the service users I support and their families. It’s a privilege to be welcomed into people’s homes and to play a part in helping them feel safe, cared for, and valued. Every smile, every thank you, and every small moment of connection makes this role so meaningful.”

Google Review

“Excellent workplace culture. Colleagues really helpful. Training was really impactful. Very progressive management team. Shadowing of colleagues who have done the job is really insightful.”

Indeed Review

New Starters

We are wishing a warm welcome to all of our new starters! Since our last newsletter we have employed over 85 new people and we’re glad to have you all on our team.

Just a reminder about our ‘Refer a friend’ scheme where you could receive £300 by referring a friend to us if they get employed. Sign up to the Care Friends app and start earning!

Employee Well-being

TELUS

By joining our employee assistance programme, TELUS Health, with this you can gain access to wellbeing support and other resources, whether it’s family matters, health concerns, financial well-being, or work-related challenges. TELUS also offers exclusive perks and offers on specific brands.

To join, email tilly.brown@dalecare.co.uk, and you will receive an invite link. It’s free to join, and we encourage all team members to take advantage of this valuable resource.

Support

Here at Dale Care, Carol Jackson is our Mental Health Lead and is therefore here for anyone who is looking for support. Whether this be advice regarding mental health or just someone to talk to, please contact:

07751 828989

carol.jackson@dalecare.co.uk