Established in 1986, Dale Care is one of the leading home care providers in the North East, helping our service users to stay as independent as possible within the comfort of their own home. We are now expanding our services into South Tyneside after the award of a new contract with the Council.
About the role
The role of Trusted Assessor will require collaborative working with Social Care, Health and other professionals and colleagues, delivering individualised support based on what each person needs, with continuous review of how needs are being met to provide the most proportionate support possible to maximise independence.
Key Tasks of the Post:
- To use active listening skills, observation and communication to build relationships with adults, their families and informal network supports.
- To safeguard individuals in a way that supports them in making choices and having control in how they choose to live their lives, while identifying any risks involved. Ensuring that the ‘Making Safeguarding Personal’ ethos is at the heart of all practice.
- To work directly with the person to support them to undertake an assessment of their needs using the Let’s Talk Together approach and enabling them to identify the outcomes they wish to achieve, whilst maximising their independence and choice. This will involve drawing on the support of families and informal carers and adopting a strengths-based approach.
- To understand the roles and accountabilities of other agencies and professionals in order to refer, liaise, consult and work effectively in order to meet identified needs.
- To work with the person or carer to develop and agree a support plan to achieve the identified outcomes to meet assessed need.
- Contribute to the reviews of support plans as required, ensuring the right level of support is delivered only for as long as is needed, advising the person and their carers of alternative options as appropriate.
- Identify the most proportionate support plan to safely meet ongoing needs, based on actual delivery times from Electronic Case Management data, to maximise independence and support outcomes being achieved.
The suitable candidate will have:
- A relevant Level 2 or equivalent qualification in either Social Care, Health or Housing related field
- Experience of working within a social care, health, housing, or other relevant environment with people with support needs.
- Ability to use active listening, observation and communication skills to build relationships with adults, their families, carers and informal support networks
- The ability to understand and analyse the needs of adults, their families, carers and informal support networks by gathering information through direct work with them
- Ability to understand and correctly assess levels of need in order to formulate support plans, with clearly measurable outcomes.
- Knowledge of social care legislation and guidance
- Flexible approach to work
- Ability to work calmly under pressure
– 25 days holidays (+ bank holidays)
– Pension scheme
– Store discounts
– Employee health and wellbeing service